Viewing our Audio and Video Webcasts
Please complete checks 1 and 2 below to ensure you can view our Informer Live! webcasts.
Please complete checks 1 and 2 below to ensure you can view our Informer Live! webcasts.
Step 1 - Check your PC
Informer Live! contains an array of live and on-demand webcasts.
In order to view and listen to these webcasts you will need a PC with a recent version
of
Microsoft Internet Explorer and 
Windows Media Player installed on it.
We have checked your system and the results are shown below. If you have a cross next to any item, that means your system is not ready to run communications.
System Check results:
Informer Live! contains an array of live and on-demand webcasts.
In order to view and listen to these webcasts you will need a PC with a recent version
of
Microsoft Internet Explorer and Windows Media Player installed on it.We have checked your system and the results are shown below. If you have a cross next to any item, that means your system is not ready to run communications.
System Check results:
Step 2 - Check if you can stream media
If you have passed the PC check above please now check you can stream media over your network.
CAN YOU SEE VIDEO AND HEAR MUSIC FROM THE PANEL ON THE RIGHT?
YES, I can see video and hear audio
Congratulations, you are ok to enjoy the video and audio on our site
NO, I cannot see video or hear audio
Firstly can you ensure you have the following for your PC:
My PC is fine, could my problems relate to my network?
Yes, you will need 200kbps of bandwidth to enjoy uninterrupted video presentations.
Your network firewall setting may need ports to be set to allow streaming.
You may need to speak to your IT department to resolve this if you are viewing from within an organisation.
Guidance on Port settings can be found here:
http://www.microsoft.com/windows/windowsmedia/forpros/serve/firewall.aspx
If you are still experiencing difficulties viewing our webcasts, please try contacting our helpdesk from the tab above.
If you have passed the PC check above please now check you can stream media over your network.
CAN YOU SEE VIDEO AND HEAR MUSIC FROM THE PANEL ON THE RIGHT?
YES, I can see video and hear audio
Congratulations, you are ok to enjoy the video and audio on our site
NO, I cannot see video or hear audio
Firstly can you ensure you have the following for your PC:
- Make sure your audio is not muted on your PC!
- Your PC must have a sound card
- Your PC will also need Windows 2000, Windows XP or Windows Vista
- Enable JavaScript in your browser (Reached in Internet Explorer by navigating Tools > Internet Options > Advanced (tick option))
My PC is fine, could my problems relate to my network?
Yes, you will need 200kbps of bandwidth to enjoy uninterrupted video presentations.
Your network firewall setting may need ports to be set to allow streaming.
You may need to speak to your IT department to resolve this if you are viewing from within an organisation.
Guidance on Port settings can be found here:
http://www.microsoft.com/windows/windowsmedia/forpros/serve/firewall.aspx
If you are still experiencing difficulties viewing our webcasts, please try contacting our helpdesk from the tab above.
© 2005 Skandia
Group company and regulatory information
Group company and regulatory information